• 95% of all leaks are on customer toilets and are the result of a leaky flapper in the top of the toilet tank or the fill water level being set set too high. An easy way to check for leaky toilets is to put a few drops of food coloring in the upper tank, let it sit for about 15-20 minutes and­ if the water in the bowl changes color, you have a leak.

Worn out, leaky flapper
Water level set too high
  • 4.5% are exterior – leaking hose bib, hose left on and leaking from the end/spray nozzle or sprinklet leak
  • 0.5% are other – leak after meter pit on service pipe to house or other buried piping

When reviewing your home for usage, check the following items for leaks:

Inside Home
• Toilets
• Sinks
• Bathtub/Shower
• Washing Machine
• Dishwasher
• Refrigerator/Ice Maker
• Hot Water Heater – Pressure Relief Valve
• Boiler – Pressure Relief Valve
• Furnace with humidifier

Outside Home
• Hose bib connection
• Garden Hose leaking/left on
• Irrigation sprinkler system
• Swimming Pool
• Water leak in buried piping underground