MDC created its Customer Assistance Program in cooperation with Operation Fuel to assist lower-income MDC customers who may be struggling to pay their water bill.

To determine eligibility, contact Operation Fuel at (860) 243-2345 or

Customers can contribute to help other MDC customers in need by donating to the Customer Assistance Program online when paying their monthly bill.

A $1, $5, or $10 donation can be added to your payment as a one time or recurring contribution. 100% of the funds collected goes directly to providing water assistance.