The MDC urges all residents, especially those who are home during the day, to be alert for imposters trying to gain access to your home by following these tips:
MDC field employees wear clothing and drive vehicles clearly marked with the MDC logo.
The MDC encourages customers to ask for identification from anyone who comes to their door. All MDC employees have photo identification badges and will gladly display them upon request. The policy is “No Identification – No Entry”.
If someone comes to your door claiming to be from the water company and you do not have a previously scheduled appointment, do not allow access to your home until calling the MDC Command Center at (860) 278-7850 and press 1 to verify their identity.
If you have any doubt about the individual’s identity or motives, or authenticity of their credentials, do not allow them entry into your home and call the police.
Examples of MDC vehicles and clothing: