Emergencies
MDC Command Center
Phone: (860) 278-7850 & press 1 (24 hours a day)
Billing and Service Assistance:
Customer Service Call Center at 60 Murphy Road, Hartford
(860) 278-7850 & press 4
CALL CENTER HOURS
WALK-IN CENTER CLOSED TO THE PUBLIC.
Monday: 8AM to 6PM
Tuesday through Friday: 8AM to 4PM
Email: [email protected]
Permits, Water and Sewer Connections and Construction Specifications
Utility Services, 60 Murphy Road, Hartford
(860) 278-7850 ext. 3780 from 8AM to 4PM Monday through Friday
Email: [email protected]
MDC Independent Consumer Advocate
Elizabeth Tavelli
[email protected]
(860) 785-5578
Other
Media Requests
(860) 278-7850 ext. 3211
Construction Project Outreach (This includes ALL construction projects including North Hartford work)
(860) 278-7850 ext. 3309
MDC Laboratory for Water Quality Questions:
(860) 278-7850 ext. 3901
Wastewater Odor Control Complaint Hotline:
(860) 724-1525
MDC Alerts
Sign up for emergency notifications with the MDC Alerts system
https://themdc.org/emergencies/mdc-alerts/