Customers


To Our Customers,

Everything we do at the MDC is guided by our goal of providing top quality customer service. We want you feel confident that you are being billed accurately and that your payments are being processed promptly.  If there is a problem, we want you to know that someone will handle it quickly and professionally. We are proud of the high quality services we provide and equally proud of the work we do to deliver them to you.   There is always room for improvement. We continue to look for new and better ways to serve you.

The MDC Customer Service Staff

For Billing and Service Assistance:

MDC Customer Service Call Center
60 Murphy Road, Hartford
Phone (860) 278-7850 & press 2 from 8:00 a.m. to 4:00 p.m. Monday through Friday  
Email: customerservice@themdc.com

MDC Offices are closed for the following holidays in 2017:

New Year's Day Observed)    Monday January 2
Martin Luther King, Jr. Day Monday January 16
Presidents' Day Monday February 20
Good Friday Friday April 14
Memorial Day Monday May 29
Independence Day Tuesday July 4
Labor Day Monday September 4
Columbus Day Monday October 9
Veteran's Day Friday November 10
Thanksgiving Thursday November 23
Day after Thanksgiving Friday November 24
Christmas Monday December 25