Customers


To Our Customers,

Everything we do at the MDC is guided by our goal of providing top quality customer service. We want you feel confident that you are being billed accurately and that your payments are being processed promptly.  If there is a problem, we want you to know that someone will handle it quickly and professionally. We are proud of the high quality services we provide and equally proud of the work we do to deliver them to you.   There is always room for improvement. We continue to look for new and better ways to serve you.

The MDC Customer Service Staff

For Billing and Service Assistance:

MDC Customer Service Call Center
60 Murphy Road, Hartford
Phone (860) 278-7850 & press 2 from 8:00 a.m. to 4:00 p.m. Monday through Friday  
Email: customerservice@themdc.com

MDC Offices are closed for the following holidays in 2018:

New Year's Day Observed)    Monday January 1
Martin Luther King, Jr. Day Monday January 15
Presidents' Day Monday February 19
Good Friday Friday March 30
Memorial Day Monday May 28
Independence Day Wednesday July 4
Labor Day Monday September 3
Columbus Day Monday October 8
Veteran's Day Monday November 12
Thanksgiving Day Thursday November 22
Day after Thanksgiving Friday November 23
Christmas Tuesday December 25