Contact Us



For Emergencies:

Phone: (860) 278-7850 & press 1 (24 hours a day)

For Billing and Service Assistance:

Customer Service Call Center at 60 Murphy Road, Hartford
Phone (860) 278-7850 & press 2 from 8:00 a.m. to 4:00 p.m. Monday through Friday  
Email: customerservice@themdc.com

For Permits, Water and Sewer Connections and Construction Specifications:

NEW LOCATION - Utility Services is now located at 125 Maxim Road, Hartford
Phone 860 278-7850 ext. 3780 from 8:00 a.m. to 4:00 p.m. Monday through Friday
Email: utilityservices@themdc.com

For Water Quality Questions:

MDC Laboratory Phone: (860) 278-7850 ext. 3901

For Wastewater Odor Control Complaint Hotline: (860) 724-1525